# Why do E-mails submitted by RW contact form not arrive at designated destination?

**URL:** <https://forums.realmacsoftware.com/t/why-do-e-mails-submitted-by-rw-contact-form-not-arrive-at-designated-destination/43089>\
**Category:** RapidWeaver Classic\
**Created:** [April 17, 2024, 3:20pm UTC](https://forums.realmacsoftware.com/t/why-do-e-mails-submitted-by-rw-contact-form-not-arrive-at-designated-destination/43089 "2024-04-17T15:20:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![anon96131905](https://avatars.discourse-cdn.com/v4/letter/a/4491bb/32.png) [@anon96131905](https://forums.realmacsoftware.com/u/anon96131905)\
**Post date:** [April 17, 2024, 3:20pm UTC](https://forums.realmacsoftware.com/t/why-do-e-mails-submitted-by-rw-contact-form-not-arrive-at-designated-destination/43089/1 "2024-04-17T15:20:07Z")

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I set up a contact form with RW which always worked quite alright. However, I suddenly do not receive any of the messages sent (AND! confirmed to have been sent!). The sender gets the ‘SENT OK’ message from my form but I never receive any messages i.e. Emails at the Email address which I set up for that reason. What can cause this problem? I really need to use this very urgently…

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**Author:** ![differentdan](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/differentdan/32/33530_2.png) [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Post date:** [April 17, 2024, 7:44pm UTC](https://forums.realmacsoftware.com/t/why-do-e-mails-submitted-by-rw-contact-form-not-arrive-at-designated-destination/43089/2 "2024-04-17T19:44:43Z")

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Hi @anon96131905,

Check out the Contact page documentation, there is a [troubleshooting section](https://docs.realmacsoftware.com/rapidweaver-docs/getting-started/page-types/contact-form#troubleshooting-contact-form-deliverability-issues) that might help.

Let us know if you have any questions after going through those troubleshooting steps.