# "www" VS no "www" Problem **URL:** \ **Category:** RapidWeaver Classic\ **Created:** [April 4, 2019, 6:12pm UTC](https://forums.realmacsoftware.com/t/www-vs-no-www-problem/26132 "2019-04-04T18:12:21Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![omniaaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/omniaaron/32/6586_2.png) [@omniaaron](https://forums.realmacsoftware.com/u/omniaaron)\ **Post date:** [April 4, 2019, 6:12pm UTC](https://forums.realmacsoftware.com/t/www-vs-no-www-problem/26132/1 "2019-04-04T18:12:21Z")
I’m working on a new website, and when I go to the website WITHOUT “www” in the URL, I can get to the site, but WITH “www” in the URL, it comes up with a 404 Error. Any clues? Thanks! -Aaron ---
**Author:** ![pmjd](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pmjd/32/18671_2.png) [@pmjd](https://forums.realmacsoftware.com/u/pmjd)\ **Post date:** [April 4, 2019, 6:18pm UTC](https://forums.realmacsoftware.com/t/www-vs-no-www-problem/26132/2 "2019-04-04T18:18:50Z")
You need a redirect from www to the non-www “root” where your site. www is actually a sub domain of your domain, so if you aren’t setup to use www.etc in the first place then there’s no signpost to redirect to the correct address. ---
**Author:** ![omniaaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/omniaaron/32/6586_2.png) [@omniaaron](https://forums.realmacsoftware.com/u/omniaaron)\ **Post date:** [April 4, 2019, 6:23pm UTC](https://forums.realmacsoftware.com/t/www-vs-no-www-problem/26132/3 "2019-04-04T18:23:03Z")
I’ll try to figure out how to do this in my server dashboard. What’s weird is that on the dozens of sites I’ve done, I’ve never before had to do this. Thanks so much for your help!! ---
**Author:** ![omniaaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/omniaaron/32/6586_2.png) [@omniaaron](https://forums.realmacsoftware.com/u/omniaaron)\ **Post date:** [April 4, 2019, 6:24pm UTC](https://forums.realmacsoftware.com/t/www-vs-no-www-problem/26132/4 "2019-04-04T18:24:35Z")
Too, I wonder why my banner images aren’t showing up… ??? Hmmmm… !!! LOL ---
**Author:** ![pmjd](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/pmjd/32/18671_2.png) [@pmjd](https://forums.realmacsoftware.com/u/pmjd)\ **Post date:** [April 4, 2019, 6:47pm UTC](https://forums.realmacsoftware.com/t/www-vs-no-www-problem/26132/5 "2019-04-04T18:47:48Z")
If you’re using an apache hosting package you can set a .htaccess file to redirect visitors from www to the non www. If you post the url then folk might be able to help diagnose why your banner images aren’t showing up ---
**Author:** ![omniaaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/omniaaron/32/6586_2.png) [@omniaaron](https://forums.realmacsoftware.com/u/omniaaron)\ **Post date:** [April 4, 2019, 6:56pm UTC](https://forums.realmacsoftware.com/t/www-vs-no-www-problem/26132/6 "2019-04-04T18:56:47Z")
Ah! Of course… [www.monteaglesewaneerotary.org](http://www.monteaglesewaneerotary.org). ---
**Author:** ![omniaaron](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/omniaaron/32/6586_2.png) [@omniaaron](https://forums.realmacsoftware.com/u/omniaaron)\ **Post date:** [April 4, 2019, 7:10pm UTC](https://forums.realmacsoftware.com/t/www-vs-no-www-problem/26132/7 "2019-04-04T19:10:09Z")
I called the host. All is working now. Thanks so much for all your help! ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/forums.realmacsoftware.com/system/32/25301_2.png) [@system](https://forums.realmacsoftware.com/u/system)\ **Post date:** [May 5, 2019, 5:10am UTC](https://forums.realmacsoftware.com/t/www-vs-no-www-problem/26132/8 "2019-05-05T05:10:13Z")
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