# \#support

**URL:** https://forums.realmacsoftware.com/tag/support/85.md

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## [Elemenst Hosting - Client Portal Updates](https://forums.realmacsoftware.com/t/elemenst-hosting-client-portal-updates/57151)

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**Author:** [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Replies:** 0\
**Last updated:** [July 30, 2026, 1:28pm UTC](https://forums.realmacsoftware.com/t/elemenst-hosting-client-portal-updates/57151 "2026-07-30T13:28:25Z")

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Hey Elements Hosters, Just wanted to highlight a small update to your Client Portal dashboard. I’ve added some new Quick Action buttons. They now include: 1) Got questions? - Direct email to our support team. 2) Movi…

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## [Coming Soon - New Support System](https://forums.realmacsoftware.com/t/coming-soon-new-support-system/56557)

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**Author:** [@differentdan](https://forums.realmacsoftware.com/u/differentdan)\
**Replies:** 0\
**Last updated:** [June 8, 2026, 1:54pm UTC](https://forums.realmacsoftware.com/t/coming-soon-new-support-system/56557 "2026-06-08T13:54:21Z")

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Hi Elements Hosters, I just wanted to give a heads up that in the next week or two we’re going to be switching off the support desk in the Elements Hosting Client Portal in favor of a more modern and feature rich suppor…

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## [Deinstallation and new installation of RW7 - reinstallation](https://forums.realmacsoftware.com/t/deinstallation-and-new-installation-of-rw7-reinstallation/13110)

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**Author:** [@PhilliesAG](https://forums.realmacsoftware.com/u/PhilliesAG)\
**Replies:** 1\
**Last updated:** [March 16, 2017, 10:52pm UTC](https://forums.realmacsoftware.com/t/deinstallation-and-new-installation-of-rw7-reinstallation/13110 "2017-03-16T22:52:28Z")

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Dear all A support of a theme builder told me that I have to reinstallation of RW7. My Question: Do I have to deactivate the license first or not? How can I get my license again for the new installation? I am using…