Hi, I updated the other day to Elements 1.3.0 (23861) and since this my forms have now stopped working when they worked fine before. Help please.

Update is now available, let us know how you get on! [image] Elements 1.3.2 (23869) optical_diskBuilds Hello again, Today’s update brings a slew of fixes and additions to the built-in components, all of these additions are based on user feedback from the foru…

Please update to Elements 1.3.1, that should solve the issue for you :crossed_fingers: Let me know how you get on!

Hi Dan, Have upgraded with no joy. Have checked and no IP blocked, removed all files from server and reloaded website and for still doesn’t send. No logs in logs folder.

Who are you hosting with? and can you share the URL of the page with the form on it so we can take a quick look?

Hi, I have a reseller account with Verpex. https://test.inet24.nz/Contact/ I have taken the form down on my clients website but this one worked fine (used to).

I’m thinking this is likely an htaccess issue — the Form API code is returning a 404, which means the request when submitting the form is not being routed to the correct code. Is there any chance I could get a login to your server to test a couple of things? You can email it privately to ben (at) R…

Thanks, Have sent details Kind Regards [image] Steven Lindsay## Director iNet24 [mobilePhone] +64 21 334 333 [emailAddress] [steve@inet24.nz](mailto:steve@inet24.nz) [website] www.inet24.nz

Hi @inet24 I’ve identified the issue, and I believe I’ve found an alternative approach that should solve this problem across all shared hosting providers. Supporting the wide range of server configurations out there can be tricky, but this new method should be much more robust. I’m aiming to have …

Hi Ben, That’s fantastic news. I appreciate your effort on this. Look forward to when the update comes through. Kind Regards [image] Steven Lindsay## Director iNet24 [mobilePhone] +64 21 334 333 [emailAddress] [steve@inet24.nz](mailto:steve@inet24.nz) [websi…

Hi Dan, That is fantastic thank you. Can I ask when you have the paid remove branding option you get this branding at the bottom of the form that was sent "This email was sent from your website’s contact form. Built with Elements .” Kind Regards [image] Steven Lindsay## Director iNet24 …

[image] inet24: That is fantastic thank you. Can I ask when you have the paid remove branding option you get this branding at the bottom of the form that was sent "This email was sent from your website’s contact form. Built with Elements .” Ah yes, sorry, we’ll get that removed in the next bui…

1.3.1 Forms have stopped sending

Elements

dan (Dan) September 23, 2025, 8:22pm 10

Update is now available, let us know how you get on!