CMS set up blank page

Elements CMS
1

Hi everyone,

I just bought the CMS and watched the video setup.

When I created the page, added the online editor, published it, and checked it on the web, it was blank.

I followed the troubleshooting page and called my web host, who confirmed that I have PHP 8.5 installed with all the required extensions. My website has .php all over, so I guess it’s not that. But I am out of my wits.

I deleted everything in the root directory and republished all the files several times, but the page is still blank. I can’t get past the initial setup.

The only thing I am a bit confused about is that when I created that new page and named it dashboard, it created an index.php page, but the extension is dashboard. I don’t know if this is how it needs to be.

Does anyone know what else could be the culprit?

Thanks

2

When you created that page, did you make sure it was index.php and not the default index.html in the Inspector?

3

Yes, it’s index.php

4

I’m not sure what you mean by “the extension is dashboard.” The extension has to be .PHP. Take a screen shot of your page, in particular the Inspector settings for the page.

5

screenshot extension
screenshot extension1920×1080 224 KB

Sorry wrong word asage. The extension is .ph,p but the link to the side is my website plus dashboard

6

Hi @tati, could you share the URL to the page, so we can take a look?

7

Seems to be an issue with your Google Tag, like it’s not added to the page head section correctly or it’s not set up correctly.

google-tag-issue
google-tag-issue2692×1318 196 KB

And then some other error about “preact” I’m not sure about.

https://tatjanaradovanovic.com/dashboard/

Do you really need

<!-- Event snippet for Website sale conversion page --> 
  <script>
  gtag('event', 'conversion',

on the Dashboard page? Seems you wouldn’t need to track conversions on that page as it’s just for your admin Dashboard and normal web visitors shouldn’t be accessing it…

8

Thank you so much, Daniel !

The issue was the Google Tag Manager.

It works fine now; I would never have guessed it was that.

Have a great week