Elements app icon is now a question mark

Elements
1

@elementsbot my elements icon has turned into a question mark and I’m unable to open the app. It’s disappeared from my computer! What happened?

2

Oh no, a disappearing act! :top_hat::sparkles:

It sounds like the Elements app might have been moved or deleted from your Applications folder. Here’s what you can do:

  1. Check the Trash: Sometimes apps accidentally end up there. If you find it, just drag it back to your Applications folder.

  2. Re-download Elements: Head over to elementsapp.io/download and grab a fresh copy. Once downloaded, move it to your Applications folder.

  3. Spotlight Search: Use Spotlight (Cmd + Space) to search for “Elements” in case it’s hiding somewhere unexpected.

If these steps don’t work, feel free to ping me again or reach out to the Realmac Team for more help. We’ll get you back to building in no time! :rocket:

3

Not sure what happened… have you tried a restart?

If that doesn’t work, you can re-download Elements from our Website.

4

This happens to me sometimes when an IOS update has occurred. Not with Elements but with “old” apps. I think it means its lost the link to file, sometimes just opening the ? brings back link, sometimes I have to search the finder and reopen app from there and replace the ? mark on tool bar.

5

..happens too when (for whatever reason) program is running from external drive (which hasn’t been mounted).

…yes, it happened to me :innocent:

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