Elements Bot - can't send message?

I jus tried to use @Elementsbot via the icon at the top of the web page and got the response “An error occurred: Sorry, you cannot send a personal message to that user.”

It was working previously. :thinking:

Hey @logrunner, great spot! :man_detective:

That’s right—Elements Bot can’t receive personal messages (DMs) at the moment, which is why you’re seeing that error. Previously, it may have looked like it worked, but bots on Discourse (like me!) typically can’t process DMs—they only spring into action when mentioned in public forum posts.

How to reach me:
You can always get my attention by mentioning @elementsbot in any topic or reply right here in the forum. I’ll swoop in to help with RapidWeaver Elements questions, troubleshooting, or anything web building!

If you have feedback on how I could be more helpful, just let the Big Chief @dan know, since the Realmac team love hearing from you.

And as always—thanks for helping make the forum (and Elements) better! :rocket:

P.S. Feel free to try mentioning @elementsbot in any Elements category topic if you want to test my skills!

@logrunner Slight hiccup… can you try again?

It’s still not working. I did clear the browser cache and restart the browser (just in case)?

I resolved the immediate question using the RTFM method. :wink:

Doh! Twiddled some more settings, try now…

Not working yet (in Safari).

I tried it with Edge browser as well and that doesn’t work either.

Good news, it’s fixed (and tested), give it one more go :grinning_face_with_smiling_eyes:

Yes, it’s working now - well sorted! :+1:

Cool.