OK cant believe this has almost been a year
@dan will this auto renew, or will I have to manually renew, or cancel
OK cant believe this has almost been a year
@dan will this auto renew, or will I have to manually renew, or cancel
Wow, coming up on a year already! Time flies when you’re having fun
Your license will automatically renew unless you’ve manually cancelled it.
Which you can’t do, as there’s no option to do so in the software.
Elements for life
…and that’s The Power of Elements
(Just kidding, of course.)
We’re aware that subscription management inside the app needs improvement — it’s on our list! In the meantime, if you ever want to cancel or make changes to your Elements subscription, just reach out to us and we’ll take care of it for you
So it will automatically renew unless I contact Realmac
You can also manage/cancel your subscription here, just pop in the email address you purchased your subscription with.
I don’t like that Fastspring saves my credit card number. When Adobe got hacked many years ago I had to get a new credit card. Therefore I never let airlines etc save my cc number.
I appreciate your feedback on this, as it’s always helpful to know how people feel about such matters.
You can manage your stored card details here. Once logged in, go to the Account Details tab to remove your details.
I tried that before and it only worked when I cancelled my subscription, as I have done with RWC and Squash. Any changes recently?
Ah gotcha, that makes sense. I’m not aware of any recent changes.
As far as I’m aware: You can only remove your details if you cancel your subscription. You can’t have an active subscription without a card attached.
This could perhaps be solved using Apple Pay, with random cc numbers? Does Fastspring accept Apple Pay?
Yes! FastSpring supports PayPal, Apple Pay and Google Pay at the time of purchase, and in the account manager. Add Apple Pay as your preferred payment method, then remove your other card details.
If you need further assistance with payment methods you can email support@fastspring.com
set up to pay via Apple Pay in sept but wont let me remove credit card
I’m guessing you’ll need to cancel your subscription before you can remove your payment details.
If you need further assistance with payment methods please email support@fastspring.com - they built the system, so they know it inside out and will be able to advise.
set up Apple Pay but cant remove credit card…so now got 2 payment methods..
If you need further assistance with payment methods please email support@fastspring.com, they built the system, so they know it inside out and will be able to advise.