Hello,
I need to change my email address which I have used for buying all my RW stacks and themes. I wonder if this might have any impact for the following upgrades. I post this question here as I would avoid contacting all the developers separately.
Hi @zdenek,
If you need to update your email address for any products you purchased from us, please send us an email to support@realmacsoftware.com so we can get it taken care of.
If you need to update your email address for any products you purchased from third-party developers, you would need to contact them directly so they can update your email address in whatever system they use for billing/licensing.
Hi @differentdan , as per the Joe’s suggestion, I have already donne
Thank you
Hi Daniel
I hope your answer also is valod for the change of the email associated with the cloud. How can I change the email there? Should I contact the support?
Best, Michael
Are you asking about your Elements Cloud account? If so that’d be a question for @dan
Exactly. Thank you.
Hi @dan
How can I change the email for the Elements Cloud? Should I DM you directly?
If you’ve not purchased anything on the built-in store, you can just sign up for a new Elements Cloud account in app ![]()
Otherwise, email forumsupport@realmacsoftware.com with your old email address and your new one and we’ll see if we can get it switched over…