I have just created a simple form with 4 input fields. All fields including the submit, error and success messages are within the Form component. All SMTP setting are correct (I’m using Postmark).
When I send a form the error message appears, but I get no logs on my server so have absolutely no idea what the error is!
Spent nearly 2 hours on this, reading the docs and checking out other forum posts and still no further to resolving it.
Any help will be appreciated. Don’t make me go back to WP!
It’s throwing an Internal Server Error
The API check isn’t working either:
I imagine you aren’t getting any log files in the below folder on your web server.
rw/elements/com.realmac.corepack/api/logs
Looks like you are on LiteSpeed Web Server. Not sure how much testing has been done on that web server.
Who’s your web host?
Had WP setups for years using them with no issues with SMTP mail running via Postmark.
Are you saying that Elements has not had that testing on Litespeed servers?
Hi @SimonG
For some reason all of the PHP that handles the Form requests are returning a “500 Internal Server Error”. I’ve not seen this happen before, so I’m a bit stumped. We’ll need some more information before we can get to the root of the issue:
Can check your server PHP error logs? If you could send those over, that might get us closer to an answer.
Also, have you had a read through our Form Documentation? That might also help us diagnose the issue.
@ben I’ve also noticed a “500 Internal Server Error” recently.
Whenever I upload my websites using “All Republish”, I receive a 500 Internal Server Error during the upload, and the site becomes temporarily unavailable.
As soon as the upload finishes successfully, the site works again as expected.
I first noticed this behavior starting with version 1.5.4.
that would make sense if the upload hasn’t finish as there’s likely some required files still being uploaded.
Okay.
I just never noticed this in previous versions, and it also never happened with “Classic,” so I wasn’t sure if this behavior was intended.
OK, so I have ‘Republished All’ amounting to 4255 files. Using the form I still get the ‘Error’ message.
I cleared out my public_html folder on the server and ‘Republished All’. And low and behold the form now works.
So something in the root (I’m guessing a line or two in the old .htaccess from when I have had a WP install on the same server) causing a block on the PHP mailer?
That’s awesome, really happy to hear you got the form working 
