Form won't submit after latest update (2.1.0 (24144)

Elements Feedback
1

After today’s update, a form that was working is now giving an unable to submit error. (It’s on a sandbox site for testing). It uses “Form: Clean Contact” from the Essentials pack. Note that the form was working correctly yesterday. It started acting up after re-publishing all files today.

I have tried:

  • Manually deleting all files in C-Panel and re-publishing’
  • Removing, re-adding, re-filling the settings of the template
  • Tried a different project file with a different form

Currently connecting with my host support to check for issues there.

Anyone else having form issues today?

Thanks!

2

Not using the Essentials pack but not having any issues with my forms on my site after latest update 2.1.0

3

Thanks @dougsmithsr Have you re-published anything since the update?

4

Yes did a re-publish right after update with no issues….

1 Like
5

Hi @miketee

Can you link us to the Contact Form page on your website so we can take a look?

6

Check the form as email and messages still has the id “email” and they have to be different.

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7

This is what I wanted to check. :slightly_smiling_face:

8

Sorry but this is still not changed and was told that it would be updated in next update about 3/4 updates ago. This is the common problem of this form so thought I would just chip in. I’ll go back to bed now! :slight_smile:

9

We’ll be updating the Essentials pack separately as it’s available via the Store and not part of Elements.

2 Likes
10

Thanks for the quick support everyone! It was indeed the naming duplication in the Essentials pack’s “Clean Contact Form”.

I saw mention of the issue elsewhere, but thought it would have been resolved in the update.

Thanks for the clarification about Essentials getting separate updates,@dan …as your recent reply in another thread just said “we’ll get this fixed”.

Any ETA for that? :slight_smile:

Thanks!

1 Like
11

We’ll try our best to get it pushed out this week… if not early next week.

Leave it with me :slight_smile:

2 Likes
12

Update: Essentials has just been updated so the “Form: Clean Contact” now sends correctly. You can get the update on the Elements Store now :slight_smile:

2 Likes