I dragged a photo from Apple Photos with a .jpeg extension. I looked fine in Elements but could not be found in the browser. I renamed it to “.jpg” and then it was fine. Will Elements support .jpeg as well as .jpg.
BTW .png was fine.
Ken
I dragged a photo from Apple Photos with a .jpeg extension. I looked fine in Elements but could not be found in the browser. I renamed it to “.jpg” and then it was fine. Will Elements support .jpeg as well as .jpg.
BTW .png was fine.
Ken
We do support both .jpeg, and .jpg. If you drag images out of the photos.app to the Desktop and then into Elements they would just fine.
However, dragging images directly from Photos.app to Elements causes issues. We’ll look into it and see if we can get it fixed soon.
Recorded a video of the bug in action (more for our reference than anything else):
Hi Dan,
Yes that is the issue! I had not tried the desktop first so thank you for that. Tricky stuff!
Ken
We’ll get it sorted, all part of the beta process!