I am a paid up user and have installed Elements on my Mac mini M2. No issues there. I am trying to install the program on my laptop - I didn’t think there would be an issue with that - I can work on my sites while working and traveling, then use my desktop at home. However, it seems I can not activate Elements on my laptop.
Is this not permitted with my paid license? Why is the program not activating? I get “activation errors” after entering the activation code that is emailed to me.
I feel I should be able to have the program on at least two computers like most other software I own.
If you go to Elements in the left upper screen and then to Registration, a small dialog box opens. Look and see how many “Activations” you still have left. If it says 3 of 3, you need to deactivate one of the activations to activate a new copy for your laptop.
I think you must be using an older version or different build. Here is what I see when I click “Registration…” in the Elements menu. I checked my account and subscription status. All are current and no indication that there are any other licenses or installs used.
I used the Activity Monitor to see if there was something there that might look suspicious. I don’t really see anything like “Snitch.” Also, I don’t see anything alluding to “Elements” or “RapidWeaver.” Any idea what process would be related to connecting to the activation servers?
