Now I’m getting the same error when I try to log in.
The licensing server seems to be offline at the moment.
At least that’s what I suspect, since I’m currently unable to log in to Elements Cloud either.
Can you both try again, and let me know if the issue is resolved for you.
Unfortunately, I’m also not receiving the email with the activation link for Elements Cloud.
this is odd as I can see your license has been activated for your domain.
Could you reset your Online Editor installation by deleting the /rw/elements/com.elementsplatform.cms/editor/php/config.php file and running through the setup wizard again?
Deleting config.php removes the Online Editor setup/configuration, including the admin account and configured folders. It does not delete Markdown content or uploaded resources.
On the setup wizard there is a server checklist, can you confirm all the items are green?
That is a separate server, so the issue is not related. However, I did just check our email logs and noticed that AWS has bounced some emails 
Can you let me know the email address you’re using for Elements Cloud and we can find out what’s happening for you, email your Elements Cloud address to: forumsupport@realmacsoftware.com
@ben bump
If you’ve gone through the setup wizard again and you’re still seeing the “Network error” message, I think it might be a misleading error — I just checked your site and I am seeing the “Network error. Please try again” error when using an incorrect username and password.
We have a couple of options to debug this further:
- Could you check the developer tools in your browser and send me the output of the XHR request when trying to login (see screenshot below)
- Send me your username and password so I can attempt to login with your credentials (that way we can rule out if the issue is an incorrect password)
Out of interest, who are you hosting with? I am wondering if it could be an issue with your hosting setup.
Either way, we’ll get to the bottom of this!
@ben I am not allowed to send you a Private Messages.
Email it to forumsupport@realmacsoftware.com 
It appears something on your server is blocking the request to those files, perhaps you have an .htaccess or server rule set up that’s causing the issue. It’s hard to tell without knowing your hosting setup. If you’re unsure of your exact setup, you should contact your hosting provider and ask them to help.
If you plan to keep using Elements, I would highly recommend you move to Elements Hosting, @differentdan can help with your setup and migration and that way we can guarantee your Element sites will just work 
If you use the following coupon code when you sign-up, you can get a months free hosting while you try us out: elementscms2promo
My .htaccess
ErrorDocument 404 https://kaffesystemer.no/error/404/
# --- Basic setup ---
RewriteEngine On
Options -MultiViews
# (Optional) Canonical redirects. Remove # to activate.
## Force HTTPS
RewriteCond %{HTTPS} !=on
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
## WWW -> non-WWW
RewriteCond %{HTTP_HOST} ^www\.(.+)$ [NC]
RewriteRule ^ https://%1%{REQUEST_URI} [L,R=301]
RewriteEngine On
# ----------------------------------------
# 1. Redirect /post/?item=slug and /post/index.php?item=slug → /post/slug
RewriteCond %{THE_REQUEST} \s/blogg/innlegg/(index\.php)?\?item=([^\s]+) [NC]
RewriteRule ^blogg/innlegg/?$ /blogg/innlegg/%2? [R=301,L]
# ----------------------------------------
# 2. Internally rewrite /post/slug → /post/index.php?item=slug
RewriteRule ^blogg/innlegg/([^/]+)/?$ blogg/innlegg/index.php?item=$1 [L,QSA]
@dan @ben What do you mean I should tell my provider to fix so that CMS 2 will work?
Starting to dislike the direction Elements is heading now. After having invested a lot of money in Elements and expensive add-ons, you now also want me to buy access to Elements Hosting for things to work!
This is not promising for those who work with development. Are all customers who experience problems with their hosting provider going to have to switch to Elements Hosting for everything to work?
You shouldn’t misunderstand the whole situation … it’s merely an offer to better help you in the future.
As Ben already mentioned, the issue most likely lies with your hosting provider. Therefore, you should probably contact your hosting provider with this specific error message. The problem is that Dan or Ben can’t really help you with this issue because, firstly, they don’t know which hosting provider you are using, what server configuration is in place, and secondly, they have no direct control over any of that.
It’s of course understandable that this situation is frustrating for you right now — and naturally you expect Realmac to help. But this issue is probably outside of their area of influence.
That’s likely also why Dan suggested possibly switching hosting providers. If you are planning to exclusively build and run Elements projects in the future, it might actually make sense — provided the hosting offer is more attractive than your current provider.
Otherwise, for now, there probably isn’t much else you can do besides contacting your hosting provider and trying to find a solution together. At the moment, you also seem to be the only person experiencing this particular issue.
Alternatively, try removing all files from your server and then completely republish the entire project, including ECMS 2.0, and see whether you can finish the CMS setup and log in afterwards.
Hi @mrTablet
Is your current web host using cPanel? If so is there any option in there to disable mod_security rules for your website temporarily?
Yes. I’m using cPanel.
I’ll see if I can find that setting and disable it.