Login to server fail on project launch

leadtromba · July 10, 2025, 11:20am

Hi,

Since v.1 was launched, I am presented with a server login dialog when I open my project file in Elements. This login always fails, and I have tried every possible password I have for my hosting company. After I give up and dismiss the login, when I go to my publishing setup and enter the ftp password, everything works just fine. Why is this happening?

Thanks,
Chris

PLM · July 10, 2025, 11:26am

Try the password for your Mac. I had the same problem.

dan · July 10, 2025, 11:34am

Yes, your Mac password is required to unlock the keychain as that’s where your ftp password is securely stored.

leadtromba · July 10, 2025, 11:36am

Thanks!
Chris

RussOggi255 · July 10, 2025, 3:06pm

and, if you are happy with it, select “Always Allow”