I’ve now tried “everything,” but I can’t get emails to send from the website when using SMTP/forms. I believe there must be a bug in Elements 2.0.
Has anyone else managed to get forms working in Elements 2.0?
I’ve now tried “everything,” but I can’t get emails to send from the website when using SMTP/forms. I believe there must be a bug in Elements 2.0.
Has anyone else managed to get forms working in Elements 2.0?
The forms haven’t really changed, they were just moved to a separate pack. Have you changed your site at all?
Have you contacted your hosting company about the issue?
No. I only upgraded to 2.0 and republished everything.
PHP Version 8.4.16
Forms are working fine on all of my sites.
@mrTablet Have you contacted your hosting company about the issue to see if they can see why it’s not sending?
@dan No, but maybe I should try that. It has worked previously with the same SMTP setup in RapidWeaver Classic.
I see in this thread you said your host is using PHP 8.3.0 . Elements 2.0 now requires PHP 8.4, can you get your host to upgrade?
That is another site.
I have a website https://syklubben.no that was built with RapidWeaver Classic, which I have now converted to Elements 2.0: https://syklubben.no/ny Both use the same SMTP setup, but it does not work in Elements 2.0.
If you downgrade to 1.6 does the form start to work again?
I’ve tried that, but it doesn’t work in 1.6 either ![]()
It sounds like something has changed on your server or your settings.
I’d recommend, Contacting your hosting provider to check your settings and server setup, see what they think.
Let me know how you get on.
@dan If I upload the site using Classic 9.5, everything works as it should.
That’s great, so it sounds like the settings are wrong in your Elements project, or your server does not support this newer type of form.
I’d recommend contacting your hosting provider to check your settings and server setup, they should be able to spot the issue for you.
Seems like @differentdan had some logs from you. The error looks to be related to the form living in a sub-folder. In theory that should work, but it clearly is not on your setup. It is possible something in your .htaccess has been customised and is interfering. We’re looking into it further.
As a quick test, could you try moving the form page to the root level of the site and then re-publish all files? Let us know if that makes any difference.
Unfortunately, that did not help.
I don’t have .htaccess in that ../ny folder.
Just from personal experience of form not working, the Form in essentials has two fields with some ID email and message have ID of “email” Ben was going to update but don’t know whether he did. It might be OK but just check every field has a different ID.