Our small society uses RapidWeaver 8.9.4 and when Elements came on the scene we felt financially unable to upgrade. I did get in touch with you and you kindly said I could continue using 8.9.4 whilst accepting that it would not be supported indefinitely.
As our website is fairly simple that has been perfectly adequate for our meagre needs and I have been using it and publishing until very recently.
However during my last edit I was trying to incorporate a photo and although I was able publish it before my Mac computer became unstable and crashed.
Sadly I am now unable to continue using 8.9.4. I have tried to download a copy of 8.9.4 from your website but when I run it what I get is 9.6.8!
My projects ends in .rw8 and so do not run.
Is there any way you can help as this is an embarrasment for me?
Our society is unable financially to move to Elements and my computer expertise and age (87) would make that difficult. I cannot contemplate such a move.
Hence my plea for help.
I should add that until now I have been very satisfied with the product.
Can I add that we are able to make a small contribution if that solves our problem.
It sounds like it might be more of a system-wide issue with your Mac rather than something specific to RapidWeaver. Especially as this version used to run fine on your Mac.
Are all other apps working as expected on your system?
Do you have access to a different Mac you can use to test RapidWeaver on?
RapidWeaver 8-2.app would tend to indicate that this is the third instance of RapidWeaver 8 and Finder has named this new version appropriately (the first version was RapidWeaver 8, then RapidWeaver 8-1, then 8-2). I’m not sure what happens when an app’s name doesn’t match when you drag it into the Applications folder.
That’s a good catch! Perhaps delete all the versions of RapidWeaver from your Applications folder, then re-download and ensure it’s the only version in your Applications folder. Let us know how you get on.
Thom Hogan has just emailed me with the following message.
RapidWeaver 8-2.app would tend to indicate that this is the third instance of RapidWeaver 8 and Finder has named this new version appropriately (the first version was RapidWeaver 8, then RapidWeaver 8-1, then 8-2). I’m not sure what happens when an app’s name doesn’t match when you drag it into the Applications folder.
I then looked back through my downloads and found the first version RapidWeaver 8.
I copied this into my Applications and lo and behold it worked.
This has been a great relief to me and I will sleep easy tonight.
Many thanks again to you and colleagues for your patience and help.
Is there any way I can record my gratitude for your help?