Preview not working anymore

Hey @dan,

I made a new project to start creating some templates that I can bring into elements once you added that feature. After my 2nd “template” the preview suddenly stopped working. Clicking the preview button or hitting cmd+p does not open Safari anymore.

Can send you the link to the project via pm if you need.

Doesn’t sound like a project issue… it sounds like Elements can’t find the browser.

Can you make sure a browser is selected in the settings:

I also think it might be worth restarting your Mac to see if that fixes the issue for you!

Done that already and Safari is selected. Preview worked when I was working on the first templates, but suddenly stopped working.

And you’ve tried restarting Elements and your Mac?

Maybe do share your project with us so we can check it’s working here.

Yes, I‘ve done all that. I was able to copy and paste all of my templates/containers to a new project. Preview works now again.

Glad to hear you’re back up and running. Can you send us the old broken project so we can test and add in a fix if needed?

I sent an email to support@ … with a link. Was unable to message you here.

Perfect, thanks, we’ll dig in and take a look :+1:

Aa-ha!

I’ve just taken a look at it seems like you don’t have a Home Page set on that project, as soon as I set the page as the “Home Page” preview works. See the video below…

This is obviously a bit of a bug, so we’ll get this edge case taken care of :blush:

Riiight. That makes sense. I copied the project over from another one, just to create templates and I sure did remove the (not needed) homepage from this one. Thanks for checking!

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No problem, glad you caught the issue as the project should still preview even without a home page!

We’ll get it fixed up for a future build :blush: