I have (3) Element Programs (using 3 of 3) per my license loaded on 3 different computers. I have the exact same SFTP log ins. But Publishing only works on one of my Macs. The others get this message Couldn’t sign in to your SFTP server Could not connect to server..
Hi @CPelzar
Have you checked that you’ve correctly copied the SFTP settings in your Publishing Settings on each of those Macs? Sometimes people think they’ve copied the same settings over, but turns out they have like a hidden space in the username or password field, or something like that.
Yes they are identical. Have done it multiple times.
We’d need to see your publishing logs then from one of the machines you are getting that error on.
First
Then
Next
Try to publish your project file from the machine that’s not working.
Finally
Just uploaded the support logs. I am traveling and will be a bit delayed Checking back.
After I cleared the support logs, it still would not publics. Same error.
Why is your server hostname resolving to a private-use IP address for a router… 
[0] IPv6: (none)
[0] IPv4: 192.168.7.1
[0] Trying 192.168.7.1:22...
[0] connect to 192.168.7.1 port 22 from 192.168.7.43 port 50939 failed: Connection refused
[0] Failed to connect to 0409e3b.netsolhost.com port 22 after 1043 ms: Could not connect to server
[0] closing connection #0
Check your network settings on those Macs that aren’t working. Maybe you are using some local dev environment that’s messing with the server hostname resolution.
Correct, clearing the support logs just makes it so the log file is easier to read. It doesn’t solve the underlying issue.