I think that user account can only access the ‘crawfordleatherworks’ folder and any subfolders. The ‘root’ folder for that user account is likely the ‘crawfordleatherworks’ folder. (not to be confused with the actual ‘root’ folder.
You could try with nothing in Path and publish only the home page. You should know right away if it overnights your main site’s page (I don’t think it will). If it does, just publish the home page from your main site and you’ll be back to where you are now.
So by leaving the path blank it writes the leatherwork stuff to my wife’s photography site which is the main site in the root. Now I am back to being confused on what to do.
I also tried to publish to crawfordleatherworks with out the / in front and I still get the same forbidden error 403
Hi Charles, Sorry I just saw that you replied.
Please show all of the settings from this post:
Thanks, can you also show a screen capture of:
publishing settings (can be set by pressing: Command 4)
and
Manage bookmarks - details for that site - (click the small arrow beside the publish button)It seems to me that if it is changing publishing settings back to /crawfordleatherworks/crawfordleatherworks/ one of these has to be wrong.
These settings control where RW publishes -
My only other thought is that something is getting redirected on the server, that’s why I asked you to look at Cpanel and tell me what it says the DocRoot folder is set to.
Charles,
You may want to check out this KB from the fat cow:
http://www.fatcow.com/help/article/domain-management-how-to-update-domain-pointers
make sure you’re pointing to the right directory.
Also from your screen shots, it looks like you have set up an FTP account for your new domain? You’re using:0
ftp.crawfordleatherworks.com
Double check that is correct and this is set correctly.
FTP (Home) Directory
The other thing I would try is to clear the path out on your publishing settings and select browse This should land you in the “home” directory for that FTP user account. Then select the directory from there.
Scott that I am aware of in fat cows Cpanel I can see the root folder but there is no way to see where it is set to. if I go into settings it just has a check box for show system files.
Teefers with fatcow your ftp goes to your original site which in this case in my wife’s site. I will also try what you outlines in your post.
teefers- when I cleared the path and went in via browse and tried uploading the main page it’s still giving me the forbidden error
Do you get the 403 on browser or when you publish?
In the KB from the first link, I sent you what directory are you pointing to?
When you clear the path and Browse from RW what do you see?
Your screen shot above show the sub-directory
/crawfordleatherworks/crawfordleatherworks
It cuts off before I can see what is at the first /crawfordleatherworks
A 403 could be caused by Not having an index at the directory your domain is pointing to.
IF I enter the following URL:
http://www.crawfordleatherworks.com//crawfordleatherworks/index.html
I get your home page:
So the 403 error is when I try going into the live site. Since this is the second site on our account should I change the pointer from subfolder to home directory and keep the folder as /crawfordleatherworks?
So the control panel won’t let me create a home directory folder. If I upload to the home directory it writes it to the other site
In your CPanel, in Add-on Domains, what’s the Document Root set to for crawfordleatherworks.com?
The problem your having is downloading to the wrong directory.
You might want to delete the second crawfordleatherworks directory (the one that is a sub directory).
I don’t use fat cow but you may want to check out their video tutorial on FTP:
https://www.fatcow.com/help/article/ftp-how-to-connect-using-an-ftp-client
It uses FileZilla a open source (free) FTP client but will show you how to find your directory for uploading.
If you can’t figure out how to make RW work then you could export to a local folder and use FileZilla as the video shows.
So I called FatCow and even my control panel says I have to use ftp.crawfordimaging.com that’s not true. Once I switched to ftp.crawfordleatherworks.com and removed everything from the path in RW it worked fine I don’t understand it.
Glad you got it working.
The ‘base’ folder for ftp.crawfordleatherworks.com is probably the top-level ‘crawfordleatherworks’ folder. That means that when RW connects, that’s the folder it’s in at that point, so it doesn’t require a path to be set.
Btw, you’ve got some missing images on a few of the pages. I’d start with “Re-Publish All Files” and see if that fixes them.
