Set up ftp in new classic site

RapidWeaver Classic
1

FTP Username: unlnmulm
FTP server: ftp.clearstone.net
FTP & explicit FTPS port: 21

image redacted due to password being displayed

I think I entered it all correctly, but it does’n’t connect. thanks for helping.

Rachel

2

While we wait for the experts to comment, shouldn’t it be https

3

Looks like you are with exacthosting?

Then the ftp server name might be wrong?

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See:

4

I was with Chillidog because they understood rapid weaver. then we’ve been sold out to exact and I feel pretty lost. they told me to use the chilidog site. but tomorrow with a clear head I’ll try your idea of using exact. thank you! I miss the old customer service with telephone help.

5

Yeah, best switch over to elements hosting :slight_smile:

But you can contact exacthosting here:

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Chat should be available 7 days a week:

Cheers
Jan

6

so you are saying the exact hosting IS the best for rapid weaver? I will try their texting service. Many thanks.

7

Thank you Tom

8

No, elements hosting by Realmac would be the best service. Contact @differentdan for any information about this and he will help to switch you over as well…

9

Thanks @Fuellemann :slightly_smiling_face:

Hi @clearstone, if you have any questions about moving your hosting over to us feel free to let me know, happy to help. :slightly_smiling_face:

10

yes, I have every question. guess you just want me to read the page, eh?

11

Hi @clearstone

Feel free to ask any questions you have, no worries. :slightly_smiling_face:

If you want to send me a DM here on the forum feel free to as well.