Setting up email in contact with Elements Form

Since Elements doesn’t provide an email server, how would I set up a 3rd party email address? I have entered the correct information for an outlook.com account but I get the error “Your request did not go through”.

Can the Form component not be used with a 3rd party email address? If it can, then what other parameters do I need to change?

Make sure you domain in general settings and your email in form are the same domain name. If they’re not then this will cause failure.

Since the domain hosting does not support email hosting, I am left to use a “personal” email address with its username and password. I may just have to use an email link without a contact form.

OK but be careful as you’ll get loads of spam!

Hi @IdahoSAM

So the contents of the Username field, and the Password field on the form are not publicly exposed. If that were the case then anybody could just get your email address and password when looking at the source code.

I DM’ed you the settings you can try. Give it a go and let me know if you have any troubles with it.

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I ask you, are all these parameters needed in Form/Elements (Authentication, Host, Port, Username, Password)?
In FORMSNAP I just need to enter my email address.
In Elements I can’t complete a form :frowning: Thanks

Hi @NicElem

Yes, they are required if you want to use SMTP authentication to submit your form. You can also use the Webhook option if you don’t want to use SMTP.

Seems like SMTP is also an option in that stack, same like in our Form component..

I don’t know if that stack uses PHP’s mail() function (like the older versions of RapidWeaver did I think), but that lacks built-in support for modern authentication and often lands in spam folders.

It’s why our form component requires SMTP authentication, or a Webhook. A tad more involved to set up, but much more reliable email deliverability.

If you need help getting the form component set up just let us know what you need help with. A link to your contact page on your website would be a good start so we can test. :slightly_smiling_face: