I am trying to order a subscription for Elements Hosting. When I go to purchase message says I need to verify my email. Go to my account and it says unverified email. I select resend verification email and I never receive it. I have checked spam and trash and I do not receive the email.
Thanks for posting on the forum, I actually sent you an email last night and just a few minutes ago from an alternate email address we have, but I’m not seeing that you are receiving those either. I’m wondering if it’s an issue with your Apple email account.
I did check our outgoing mail logs, and the verification email is getting sent successfully.
Do you have another email address you can try to verify with, like a Gmail address, or a custom email address tied to your domain name?
Let me know so I can get you sorted, we’re happy to get you onboarding to Elements Hosting. If you need to jump on a Zoom call to sort any issues, I can also do that as well, happy to help. 
Thanks Daniel, I’ll try my gmail address.
OK, I tried my Gmail account, and received the verification email right away. Went into my account and made the Gmail account my default account and deleted the email address that would not verify. Went back to pay for the hosting again, and I still get the “must verify my email” error.
Sorry about that, I think it’s because your email address was updated to the GMAIL address, but your username was still listed as the Apple email address.
I’ve gone ahead and updated your username so it’s the same as the GMAIL address and re-sent the verification email. I think I sent it twice, if so, can you click on the most recent email, and click on the verification link again?
Let me know how it goes.
Thanks Daniel, I’m in! I am coming from Exact Hosting, formerly Chilidog. Greg at Chillidog was fantastic! Exact not so much.Terrible!
Awesome! Thanks so much for your order, we really appreciate it! 
I’m working on getting everything set up for you and I’ll send you an email shortly with all the details.
Welcome to Elements Hosting! 