This post is rather similar to another one from a few days ago.
I’m looking through your purchase history and I’m not seeing any purchases for the Aspen theme under your name or email. Did you purchase it under a different name or email address I can check?
I see two themes you are using for a couple of your sites (Ebb&Flow theme and Depth theme). Which site are you using Aspen on?
Feel free to send an email to us at support@realmacsoftware.com with those details so I can help with this.