If you’re experiencing issues, please contact us via email (support at realmacsoftware dot com). When contacting us, please first use the “Enable upload logging” option in the Preferences -> Publishing window, and then use “Copy Support Logs” on the Help menu.
Including these diagnostics will help us in investigating your issue.
—Nik
Just a note to say I have upgraded to 6.3.5 and I am not having any issues publishing, so it is not a blanket bug.
Since updating to 6.3.5, I’m unable to publish and getting:
Couldn’t upload to server FTP:UNKNOWN PASV REPLY errors.
Concurrent Uploads in Prefs is set at 1
If you click on the cog in the Publishing Settings view, and turn of EPSV mode, does that help?
—Nik
Hi Nik,
Publishing Settings was set to Passive. There is no option to turn off EPSV, unless Extended Passive (default) is EPSV.
Hi… Will / can you send out an official notification when this issue is resolved? Will it be another release?
Hi, I had troubles, too with 6.3.5: It sought to upload ALL the 2.000+ files (photos) after I had made minor changes…
I have gone back to 6.3.4 now.
Franz
Did this happen on every publish, or just the first publish with 6.3.5?
Every time, Nik. I’ll email you separately with some other observations…
In my case, it happened every time I was trying to upload.
Franz
I can publish under 6.3.5, but in the blog pages, a problem which had been fixed appears again : you change one word in a blog file, RW re-publish all files (so you change a word and it re-publish 300 files). WTF ?
Could you send us a copy of the project file? We’ll take a look!
What do you mean by “a copy of the project file” ?
On its way to you Nik, by email.
best way to do this is to zip the project file and host it on a service like Dropbox or something similar.
OK. Have you an e-mail that I can send you the link ?
Besides, i saw that in the blog, when you are in a spacific page (article) the menu disappears…
So I came back to version 6.3.4. The menu appears again on blog pages. But RW always re-publish all files. Maybe should I delete the preferences file ?
I posted previously somewhere that I had not experienced publishing issues with RW6. Sadly all change with this release. Frequent and seemingly random errors - and error messages also vary. Usually works first time if I restart RW. Have slowed down concurrent uploads to ‘slow’ but makes no difference.
Nik sees emails if you send them to support at realmacsoftware dot com
Or just make use of Apple’s Mail Drop…
Is there any update on this publishing situation? I spent most of yesterday making some changes to my site and planned to upload them this morning but it’s just not possible to upload now via FTP through 6.3.5. I wanted to try using warehoused images.
After choosing to republish all files it goes through the process of exporting the site but then the upload process never begins. A pop up window saying “Publishing your website” appears with a solid blue line beneath it that never moves and I’ve tried a dozen times without luck. This has never happened before 6.3.5.
My publishing settings were previously set to passive, so I tried extended passive but that doesn’t work either. After a few minutes I just press the cancel button. I guess I can try using Yummy FTP but this really should work…