Contact Form Error: "We cannot verify that you are trying to send an email from this form. Please try again."

Classic Plugins
1

Hi,

my RW7 contact form always shows the notification
“We cannot verify that you are trying to send an email from this form. Please try again.”

My German provider (1&1) uses PHP 7.1 as well as other/older versions to choose from and PHP is switched on.

Any idea what this notification means and how to fix it?

Thanks

Joerg

2

What email are you using in your settings? It depends on the host but some require that the email that the form sends from have a matching domain (so on a example.com website, the form should have info@example.com and not info@gmail.com)

3 Likes
3

In my form settings I use info@JoergGeissler.net as email address since the form is part of my website JoergGeissler.net
This should work, right?

4

Who’s your hosting company? Many have different restrictions to prevent people from using the mail server as a spammer.

5

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