Challenges using Tawk.to (livechat service) with RW


(Frederik Heitmann) #1

Hi guys.

I have hit a dead end trying to get Tawk.to working.
Instructions are simple, put in code RIGHT before the ending BODY tag.

However, this is proving difficult for me (with my limited code understanding).
Usually using build in html stack/ sidebar or JavaScript tab does the trick, but not this time.

Asking the Tawk.to guys for help has only resulted in a paste of instructions “put in code RIGHT before the ending BODY tag”…
Its fair not to have too teach me coding to support their product, but never the less, not helping me in fixing this though… :confused:

I´ve spend a few days on forums and google, without much success.

Lastly if used the site-wide JavaScript in site settings, but the Tawk.to code is not even showing any more.
site is www.aerial.dk if anyone wanna have a look at the code.

Thanks :slightly_smiling:
Frederik


(Nik Fletcher) #2

You’ll want to place it in the Analytics -> GoSquared field (which places the code before the closing Body tag).

—Nik


(Frederik Heitmann) #3

Thanks Nik!

Worked like a charm. :grinning: