Hi,
I am using Ecwid and it’s nice but I have a problem
the shopping cart is nearly invisible and I can’t figure out where to paste the additional codes to customize it provided
in this page so I get a lot of abandoned carts (people really don’t see it)
Anyone succeded in customizing the cart?
The help page you are looking for is for the ec-cart-widget. I’m not experienced with ECWID but I think that “widget” is for placing a separate cart on the header of the page.
It looks like you have an HTML stack that you put a my-store- widget in. The cart is at the bottom of that widget. But it’s a different cart than the stand-alone one is.
I think you should consider putting that separate cart widget on the page. Website best practices say that most folks look for the shopping art up in the header (top left). I don’t know if the theme you are using has any way of adding extra content to the header.
If you go to this page on the ECWID site, and scroll down to the instructions for Adding a shopping bag to a custom-built website. Grab that widget and place it near the top of the page.
thanks
I’m doing the website from scratch as I am switching to Foundry
The problem with the separate shopping bag is that it is still almost invisible and I can’t follow the procedures to make it look like this (as explained in the Ecwid help page)
By the way, if you have just one product and don’t expect a customer to “shop around”, it may make sense to send a customer to the shopping cart page right after they click “Buy”. You can do it by enabling the “Open bag when “Add to bag” is clicked” option in the Ecwid Control Panel. Screenshot: https://d.pr/free/i/igb1Mz .