Message page issue sending messages

Hi,
I am using RW 8.8.3 with the Flood theme.
I have a problem with the forwarding of messages from the Contact form page.
In the settings I have entered the email address I opened on my host server for this website. I have tested this email address and it works fine. I can get messages on my mail app. It also works fine if using the “contact me” link. But it doesn’t work at all sending a message from the Contact form page. The Advanced settings are unchecked.
Did I miss something ? Thanks for your help.
M.
UPDATE :
my domain host support tells me there is an authentification issue, they can’t accept incoming mail without authentification, therefore I should use github PHP mailer …
Is anybody having such a problem ?

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