Paysnap Item name not appearing in Check Out page

I’m using Paysnap to take payments for a local theatre group and have noticed that once you go the the Paypal Checkout page, whilst the theatre group name is there, the event you are buying tickets for is not. I enter the event name in the Paysnap Item Name. Is this new behaviour? i don’t do much e-commerce but am sure the item name used to display.

Please provide a URL and I will take a look.

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