Rapidweaver crashing

Hi, I am new here and desperate for help as my .RW8 is suddenly crashing and I cant open it as it just crashes :frowning: I tried upgrading to .RWC as I thought it might help but it didnt. I then shared the project file with someone else and the same results where the friend couldnt use their Rapidweaver as it kept crashing. Some say it might be a stack creating the problem, however I have no way to find out?

If anyone can help I (and my friend) would be extremely grateful if this can be fixed :hot_face:

Murray

Sorry to hear youā€™re having issues, but donā€™t panic, Iā€™m sure weā€™ll be able to get you back up and running!

The first step is to run through our trouble shooting guide to try and narrow down the issue.

Let us know how you get on!

Hi Dan, thank you for responding. Unfortunately nothing is working and I now cant open older projects. I am really desperate to get this fixed as my client is not happy.

What happens if you directly launch RapidWeaver from the Applications folder while holding down the ā€œoptionā€ key to disable all third-party plugins ā€” Does it launch?

System wont let me upload screenshots so here is copied text;

Yes I can startup and then when I uncheck the 3 options I get the message;
the The Ulkit 3 theme that this document uses is missing. If you open this project, RapidWeaver will apply the Foundation theme. Are you sure you still want to open this project?

Apply Theme & Open

When I continue I get;

RapidWeaver has detected missing resources in this project

Please review the files below. You may scan a folder to locate them, relink them or remove them if they are no longer required.

Remove All

ā€¢ SearchI

Unknown Volume 3B76631A-F6AF-4CDB-A62E-3BFA7DFA8622

Unknown Volume 99D62202-648C-4D62-88FF-53382D2D7DDB

Unknown Volume AB220A9A-F4F5-4913-9C5C-31CE1A086531

Unknown Volume 3AB2913F-4FD2-4BOD-8E18-3BF373B31803

/Users/Murray/Library/Containers/com.realmacsoftware.rapidweaver8/Data/tmp/com.realmac INTERNAL
/Users/Murray/Library/Containers/com.realmacsoftware.rapidweaver8/Data/tmp/com.realmac INTERNAL
/Users/Murray/Library/Containers/com.realmacsoftware.rapidweaver8/Data/tmp/com.realmac INTERNAL
/Users/Murray/Library/Containers/com.realmacsoftware.rapidweaver8/Data/tmp/com.realmac INTERNAL

Scan Folderā€¦

Relinkā€¦

Remove

Close

Did RapidWeaver crash that time? Or did the project load?

Crashed when trying to open the project.

Murray Blair-Speirs
250.732.5454

Can you send over the project file over to support@realmacsoftware.com ?

Hey Dan, my RW8 is still crashing when trying to open ANY project. I have tried uninstalling the software and re-installing. I have bought the stack and plugin and re-installed. Others are saying they can open the file except for me :frowning: Please can someone help fix this issue??? I have now invested a lot of money re-purchasing the various software and still no fix. I sent the file to the developer of the stack etc and he too can open it???

Hi Murray,

I looked at this again with the missing stacks you sent over, and Iā€™m still able to open the project file just fine, no crashing in RW8.

Maybe try this:

Then try opening RW8, and opening that project file again. Let us know what happens.