Hi, can anyone advise me re customer technical support for RapidWeaver? I am simply getting no response to emails sent to support@realmacsoftware.com
Tagging @dan
Hey Mark! Sorry to hear about this.
I can’t find any emails for you in our inbox? Can you resend your email and I’ll personally take a look?
Apologies for the inconvenience.
-Aaron
Hi Aaron, thanks so much for this. I resent my email yesterday. I’m hoping it was received ok. Not heard anything back yet.
Mark
Well, I am now beyond disappointed. I cannot believe that support cannot be reached. I have heard nothing apart from the above.
Mark
Tagging @Aaron
Hi Mark,
I have not seen any emails from you. I’m not sure what’s up.
I’ve private messaged you my personal email so I can assist.
Thanks for this, Aaron. I emailed you directly yesterday.
Hi Arron,
Our direct email trail has curtailed, are my responses still going to spam?
Mark