Email not working for contacts form page in RapidWeaver version 7. I was told it was a coding issue. No ports are being blocked and no black-lists, for: http://www.rememberingmarkeagle.com. Any help would be appreciated. The email address is: wbryanguillory@rememberingmarkeagle.com. wbryanguillory@gmail.com and wbryanguillory@att.net, neither works. All settings in RapidWeaver are correct.
I assume itâs your hosting company that is telling you that?
Who is your hosting company?
Do you get any error messages when you Submit?
Hosting Company: web.com
Error message: We canât determine if an email is being sent from this form. Please try again.
What is the FROM email address set to?
Can you give a screen shot of the email set up UI
We cannot verify that you are trying to send an email from this form. Please try again.
Wow. I received my first email from the site. I used wbryanguillory@rememberingmarkeagle.com in the setup, settings and it went through for this one guy: asdsaD. Not sure how he slipped through the cracks âcause I canât even send a test email. Can you?
That was probably my testing. Do you have every field marked as required intentionally? Even Attachments!
I didnât mean to. I can change it. How did you get through?
I filled something in every field including attachment. Thatâs why you are getting stuff like asdsaD (I just keyed anything in). Unfortunately, the built-in RW contact form doesnât do a great job of editing and giving good error messages.
Just try to file everything in, including an attachment, and submit. If that works then look in edit mode at the contact form, thereâs a checkbox for required.
1 Like
Shall doâŚ
NOPE: We cannot verify that you are trying to send an email from this form. Please try again.
Still canât send a test email.
I just sent you another and got
Thank you, your message has been sent.
And got what?
YeahâŚI changed the form to not required, but I still get the error message on my end when sending a test email; however, if itâs going through, then I wonât worry. I just hope it goes through for everyone.
This is what I get when I send it from anything on my wifi network:
We cannot verify that you are trying to send an email from this form. Please try again.
Thank you for visiting the site.
- Did you get the email when I sent the form?
- Have you tried clearing your browsers cache?
- Have you tried a different browser?
- Have you tried having someone else send a form from another device?
I canât get the error message you get. I checked web.coms help area and their knowledge base search function is a joke. I personally havenât used the built in contact form so I donât know what messages you normally get with errors.
If youâre not getting the emails from the form after going through the list above youâre going to need to find out where your hosting account keeps the log files, it should have a more descriptive message.
Post screenshots of the settings from your contact form as well.
This is it. I have it in âdraftâ mode and is not visible on the site because it doesnât work and is confusing to my family and friends. Itâs a shame it doesnât work. I have another contact me, which is underlined, on each page. It works flawlessly. So, I will have them use that contact form. Itâs Just much easier. I donât want any confusionâŚYa know?
Would need to see the inspector settings on the sidebar.
Please answer all 4 questions I post above.
If youâre giving up thatâs fine just let us know so we donât waste time trying to help.
Oh, sorry. Of course I did. Thatâs the obvious stuff. Iâve been spending hours and hours; not sleeping, trying to get this to work. I donât have to look at inspector settings, I know them SO well.
Settings:
email: wbryanguillory@rememberingmarkeagle.com
No advance email options selected.
Well when you had the page up it didnât give me the message youâre getting. You said that you got at least one message through.
The screen shot above shows all fields required again.
I know you took the page down since itâs confusing folks, but without a page to test itâs going to be difficult to get help here.
Might contact your host company and find out about where they keep the log files.