General Question (Nav and resources files)

(Monica Sayegh) #1

I have 3 pdf forms to be downloaded upon clicking on the associated name in the dropdown parent nav. menu, (pdf files are stored in the resources). How can I do that?

(Mathew Mitchell) #2

There are a few ways to do this. Perhaps the easiest is to zip each PDF (right-click on file in finder and select “compress”). Then upload the Zip file (or Zipped folder) to a folder at your hosting area. For example, create a folder named “warehouse” and upload there. You’ll need an FTP app such as Cyberduck (free), Transmit, Forklift.

Zip files are automatically downloaded by all browsers.

(Monica Sayegh) #3

Thanks @Mathew will try that!

(Mathew Mitchell) #4

… and I forgot to say: you’ll need to copy the full URL of the uploaded files and then use that within RW. Most FTP apps provide a way for you to easily copy the relevant URL.

(Monica Sayegh) #5

sure, @Mathew thank you!

(Jason Bostick) #6

From a ‘user-experience’ point of view, I wonder if you’d want to have a seperate page (i.e. ‘Forms’) and link to all the pdfs/zips from there. Or maybe a download icon alongside the menu names maybe?

I say this because users might not know that they’re downloading something by clicking on a menu item (and may not want to) and mobile users may not be able to use the zip files.

Just something to consider

(Monica Sayegh) #7

@jabostick are you reading my mind! :slight_smile: I was just thinking about that!

(Mathew Mitchell) #8

In addition it’s much simpler to maintain one page with a set of downloads (you might add more later on) than using the menu approach. And I agree: using menu navigation for downloads will be confusing to most folks.

(Monica Sayegh) #9

@Mathew initially I did that, then I thought to be more creative (I guess better to stick to a familiar approach !)

(Dave Farrants) #10

The problem I found with PDF/zip files is when users are on an iPhone or iPad - it creates all sorts of problems! In the end I used PDF’s, stored on GoogleDrive and made Public then embedded in a RW page.

(Monica Sayegh) #11

@DaveFox thank you for your recommendation and input!

(Ben Balser) #12

FYI, Safari opens them in a new tab/window. But there’s a download button at the bottom of the page window.

Also, I have a site supporting a line of software. I have couple dozen support links. I put them on one page, organized in groups. I originally put them in menus, but that got so confusing for both me and my visitors. The feedback I get now is that folks like a single organized page. Links to support web pages, and to PDFs are pretty similar when you have a bunch of them. I vote doing a page, not a menu.

Finally, I used to have a little over a dozen PDFs to download at one time. Back then I Zipped everything and stopped. Now I never Zipped anything, because I got feedback from too many users who didn’t know how to un-zip a file. Yeah, stupid, but more users are unaware of these things than you think.

(Monica Sayegh) #13

Thank you @benb for your informative reply!