JW Foundation Stacks won't update


(Psalm66_ Ray) #1

Starter Pack, Addon Pack 1 and Addon Pack 2 won’t update when I click “Update all”. I also tried updating 1 at a time but same result.
I get the “Something went wrong” pop-up error message and have submitted the associated error report.

Running Retina MBP OSX 10.11.2 w/ 16GB Memory and RW Version 6.3.7 (15153)

-Ray


(Jason Bostick) #2

I had a RW crash after updating the Foundation stacks and a crash after trying to update the Foundation theme. But on restart, they went through fine.


(Robert Ziebol 🖖🏼) #3

If normal updates do not work, use our Order Lookup page
http://joeworkman.cartloom.com/lookup
If you do not have your invoice order, use the retrieve order history option.

Then download and reinstall the new stuff. Simple. :slightly_smiling: