RapidWeaver license does not work

Hi, I am trying to activate my license and I am given a message in which I miss the following message:
Please ensure your email address and license code are correct, then try again.

Can you help me?

It’s a new computer that I’m installing everything from scratch.

Thank you!!

This might help https://help.realmacsoftware.com/support/solutions/articles/36000001482-license-activation-registration-issues

You’ll probably have to contact Realmac directly through that link.

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