How do I unsubscribe from the videos?
I CANNOT unsubscribe video subscription.
Not all contact buttons work.
Going into ACCOUNT - to unsubscribe from the 3 plans yields a “Whoops” - and does not accomplish anything.
Trying to email via link - fails.
Please send your request to email@example.com
Welcome to the Hotel California
Why not just opening the subscription email you got from FastSpring? There is a link included, where you are able to manage your subscription.
Sort of a: Second Verse, Same as the First.
Presumes that would work. Just as one would presume the “subscription” category under a user’s “Account" should work. Or the email contact link to function.
Innstacks: No value in a subscription email if there is no email [any longer?]
There is, after all, a subscription management category under the user icon at the top of the screen.
I have contacted support.
For whatever reason: Something may have gone awry–no response received, which then leaves me waiting for another billing cycle to discover whether I am billed for the next month, or have been successful in terminating the subscription.
It seems to me that if one signs up for a monthly charged subscription - it outght be a month-by-month OPT IN, not an opt OUT.
‘You can check out any time you like
But you can never leave’!
RESOLVED! Thanks RealMac Support.