Updated RW8 and cannot save document


(Doug Bennett) #21

support@realmacsoftware.com


(Doug Bennett) #23

I don’t speak German, but if you’re suggesting full access for RapidWeaver?


#24

This has no positive effects.
Bildschirmfoto-3


(Tom Bradley) #25

Hey guys,

If you see “The document [name] could not be saved.” error, please, please send your project to support@realmacsoftware.com so we can get it fixed!

Please don’t resort to giving RapidWeaver full access to your drive. It’s treating the symptom and not the cause.

Cheers


(Jan Fuellemann) #26

Yes, deleted my post due to the statement of Realmac that this is not the solution…


(Tom Bradley) #27

Thanks man :wink:


(Jan Fuellemann) #28

Schickst Du Dein Projekt an mailto:support@realmacsoftware.com ?

Viele Grüße
Jan


#29

Ist geschehen.


(Tom Bradley) #30

Habe ich, danke!


(Tom Bradley) #31

@Volker Can you let me know which plugin versions you have? You can find this information by clicking the Addons button in the toolbar and expanding the folders.


#32


(Tom Bradley) #33

Thanks! Could you do the other side too, with the version numbers - that’s the info I really need.

I know it can be hard to get all the plugins in the screenshot, there’s loads of them! You can collapse down the Realmac ones, I just need to know the version of the plugins you’re using in this project.

I don’t know if it’s a plugin or not, but I’ve not been able to replicate it so far.

Cheers!


#34

It shouldn’t be the plugins. I deleted all plugins, except stacks. Even then I can’t save.
I also deleted all pages and added a new stacks page with the text-stack. The result remains the same.


(Per-Olof Hermansson) #35

My addons:


(Tom Bradley) #36

Thanks guys.

@perherman What version of macOS are you using?


(Tom Bradley) #37

@Volker @perherman We’ve just released a new version of RapidWeaver, 8.1.2. I don’t think this version will fix your saving problems but it may give me the information I need to do so.

Could you update RapidWeaver, open your project and attempt to save again.

After that, choose “Copy Support Logs” from “Help” menu and email the log file to support@realmacsoftware.com with a subject of “FAO: Tom”

Cheers


(Tom Bradley) #38

Thanks for the logs! I’ve been able to reproduce the problem now and I’m working on a fix!


(Tom Bradley) #39

Hey guys, RapidWeaver 8.1.3 is now available and will hopefully solve this issue!


#40

Thank you very much, Tom. The problem is now fixed.


(system) #41

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