That;'s good to hear, I suppose. The proof will be in the pudding though.
I might be skeptical about the seemingly large gap between ‘web development/design queries’ and ‘critical bugs’. For example, the user who recently reported ‘phantom orders’. It doesn’t seem like something that is covered in the manual (unless the user set it up incorrectly), it hasn’t seemed to reach the level or critical bug, and it certainly isn’t just a web design query.
Anyway, hopefully things smooth out.