https://help.4gnd.com/general/#faq
General FAQs - How can I get support for your products?
Drop an email to help@4gnd.com .
Our staff is available Monday to Friday 10.00 - 18.00 CET and will answer to all your questions.
Customer service is time consuming and subtracts resources which could be used to improve existing products and develop new ones. When opening a support ticket, PLEASE:
- Read FAQs and product manuals first ;
- Choose an appropriate and explanatory subject for your request;
- Do not send multiple support requests for the same problem;
- Do send different support requests for different problems;
- Do not attach your license file nor license code;
- If your inquiry is about RapidWeaver plug-ins, include a link to your published product page.