Hello, Just logging into 1&1 but have been diverted to a new website: 1&1 Ionos. Is this legitimate? I can’t remember receiving anything to let me know this was the case? Thanks,

Thanks will, Is it normal for a company such as 1&1 that holds such sensitive information to suddenly change hands? And then expect its customers to just log in to an unfamiliar website without warning? Seems to undermine trust to me.

Yes I would have appreciated a letter or email to explain what was happening and the opportunity to cancel services penalty-free, if I was not happy. But the brutal truth is lots of these big multinationals don’t do customer service any more. It’s often left to the smaller guys like @barchard who s…

I’m with 1&1 and I did get an email from them notifying me of the change.

[image] Beeswaxthesecond: Is it normal for a company such as 1&1 that holds such sensitive information to suddenly change hands? It did not change hands - it just rebranded. It’s the original company. [image] willwood: But the brutal truth is lots of these big multinationals don’t do cus…

So can I trust the new 1&1 Ionos website or not?

Here is an article about 1 & 1 and Ionos (in German): [image] Ionos: 1&1 stellt Hosting-Sparte neu auf Der Web-Hoster 1&1 hat für die Zukunft speziell das Kundenpotenzial der kleinen und mittleren Unternehmen ins Visier genommen.

I received an email notification of the 1&1 and Ionos merger today at 15.58pm.

1&1 is now 1&1 Ionos? Is this true?

Lounge

willwood (William Woodgate) October 30, 2018, 11:11pm 2

According to a web search, 1&1 merged with a German company called ProfitBricks last year. It looks like 1&1 IONOS is their new combined name.

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1&1 is now 1&1 Ionos? Is this true?

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