Hi all, in a bit of a sticky wicket, bought Peek-A-Boo Saturday morning as I need it for a project, (Target/Content) but when I drag this stack on to the page RW8 crashes out and generates a crash log.
I have Catalina MB Pro and an older carry round High Sierra MB (for places where my MB could get nicked). RW8 and Stacks 3.5. Both MBs, RW and Stacks have all the latest updates installed so are as up to date as can be.
Whether I add to an existing project or a new blank project RW8 crashes when I drag PeekABoo launcher or content from the library to the page. I have quite a few 3rd party stacks and none of the others do this and it occurs on both the Catilina MB Pro and High Sierra MB Air, so it can be narrowed down to either RW8, Stacks 3.5 or Peek-A-Boo.
Has anybody else experienced this?
Or similar with a different stack?
If so did you manage to do anything to get it to work?
I’ve tried every possible scenario to stop the crashing but it happens everytime.
I put a support request in to Joe on Saturday with a screen recoding and crash log and then thought yesterday I should send also to Yourhead as this may be a problem they may want to look at.
I’m in a bit of sticky wicket now as I’m tempted to buy Elexir Graphics Capsule as that looks as though it will do what I’m after, but don’t want to spend more money only to find this problem gets fixed and then I’ve spent twice on similar/identical products, but I can’t also keep my project hanging around waiting, also if I end up buying two products simply because the first won’t work and have no idea when and if it will ever, I’m going to feel like a bit of a mug.
On a side note, this is good argument for watermarked/restricted demo trial products.
I do fully appreciate though that time zones, the nature of developers being more or less a ‘one man band’ operation with multiple support requests and then trying to determine the problem in the triangle of products RW8, Stacks 3.5 and Weaverspace is no easy feat. So please don’t think this is critisicm or moaning of service, all developers in the RW community have been fantastic in any form of correspondence in any past communication. Just want to get to the bottom of this riddle.