I just wanted to tell you about my experience yesterday with Adam from Elixir Graphics.
I found a small issue with one of his stacks, his response to my email was almost immediate and after a few emails back and forth testing a few settings he had it fixed and sorted within hours of my original support request.
Amazing support and service, not something I have experienced with many other developers who either take days or weeks to respond and sometimes can’t even sort a bug or issue with their app.
It certainly fills me with confidence when purchasing stacks and themes from Adam into the future.
I second everything you’ve said. On the few occasions that I’ve needed to contact Adam he has always responded extremely quickly. And his tutorials for his themes are superb.