I have created a website using RapidWeaver and my problem is that the contact form doesn’t work.
The e-mail is hosted in Office 365, the server is Linux and allows to send from another e-mail, I have checked the box “Send from my e-mail”. The e-mail though is from the same domain as the website
An update guys, after spending some time with my host provider and office 365 (hosts my e-mail) I was in a dead end because one service blamed another.
So I dug into Plesk documentation and found out that in order to send an e-mail to an e-mail hosted in external provider I needed to do the following:
Check the checkbox in RW contact form settings “Send mail using your email address”
Clear all email settings in hosting Plesk
Add MX record in Plesk pointing to your e-mail provider (in my case office)
Last but not least don’t forget that the e-mail will most likely go to your junk folder.
Great work! Thank you for sharing the fix with everyone… Nothing like fixing a problem yourself… very satisfying.
Remember to test your email periodically. I have had my contact form quit working on a few occasions. It happens when your host makes changes to the server. I don’t get many emails…