As I don’t know what those are, i doubt that I changed them. I know better than to fool with things that I don’t understand (grin). I only do what RW permits, no messing around with source files…
Sorry, I just mean in your Page Inspector settings (where you can identify a page name), so instead of: http://www.michiganikes.org/Dwight%20Lydell%20Chapter%20Info/home.html
if you changed it to:
http://www.michiganikes.org/Dwight%20Lydell%20Chapter%20Info/home.php
(or added a stack or plugin that required it to be .php instead of .html).
But it sounds like it’s not the case. (And I should also know better not to mess aroun with troubleshooting when you’ve got all-stars swilliam and MarkSealey on the job already! )
Duane,
Thank you for the update. I think we still have questions. Possibly best to try and go through them one at a time.
The hosting company’s restoring for you, I’m sorry to say, is only a temporary ‘fix’ because - assuming you can sort out what’s going on with RW publishing, and you can get it to publish again - the files on your local computer will overwrite the files that were restored there again.
It’s certainly possible in RW to have one page change(d) without affecting others. (The reason that RW sometimes needs to upload other resources is that they too (the other pages) need those resources, which you have changed (CSS files, for instance). It would be helpful to think of RW as providing you with a structure where everything is interlinked.
From what you describe with your password changing, I think maybe a good place to start looking is in RW’s Publishing Settings - particularly since there are three ways (see earlier post) by which (links to/in) pages can be referred to: as relative to one another, as relative to the server root, and as relative to the document root. It does seem as though something has changed there… that would explain all those missing resources that you first asked us about on Monday night, Duane.
From one of your recent posts today (the one where you describe nothing as having been updated after a publish), it does look as though the location of the publish may be wrong or ‘different’. You may not have Publishing settings correct. Your host, VPS Datacenter, will specify that you upload all files to a specific directory. Suggest emailing them - unless you have documentation (it doesn’t seem to be available on their site) and asking them what this is… ‘www’, ‘public_html’ etc. And then (having them) check that all your files are in that one directory and only in that one directory.
I greatly appreciate any and all help! For a bit more information, I used the FTP program Transmit to look at my web site. Looking in the public_html folder, I see only an index.html document and not one that ends in php. However, the index.html filel update flag shows it’s my update from August 15 and not the one I just tried to make. Yet RW on my computer continues to show my update!
Duane,
Your digging around with Transmit was a great move!
Though please be careful not to upload files using that ftp client ‘behind the back’ of RW since you could create conflicts and overwrite sets of files otherwise needed.
If you’re au fait with Transmit, keep looking to see whether there are other sets of (RW) files in places where they shouldn’t be. Could some have got uploaded to locations outside the docroot?
Can you post a screen grab here of RW’s Publishing Settings, please?
I may be getting close to my daily posting limit (frown). I find none of my files anywhere other than in the public_html folder. I feel like I am in an episode of the Twilight Zone (grin).
I only have Transmit as when I took over the job, the old website used it. Since I converted everything to RW several years ago, I have not had to use Transmit. I only update with RW.
Duane,
If the site does not get heavy traffic with visitors looking at it every minute (IOW if you can afford to experiment), one thing you could consider is using Transmit to move everything in /public_html out of that directory - e.g. into a temporary directory (which you’d use Transmit to create) called something like ‘safeplace’.
Then getting everything as you want it in RW; then Marking all Files as Changed and Republishing everything.
If nothing else changes, I’ll try that tonight. By the way, my web hosting company is frogee.com and not vps.datacenter which I have never heard of. If you don’t hear from me any more today, it’s because I reached my limit of posting for today. Thank you all for your encouragement and assistance. I have faith that this problem will eventually get fixed (I hope)
It seems as though frogee.com is a reseller of/for vps…?
When I tried to access their own Support page, I got an ‘error’ suggesting that Zend was not installed; just a thought - but I wonder if it’s worth contacting frogee and asking them whether this PHP tool could be causing what you’re seeing?
Don’t mean to barge in here, but
the index.html filel update flag shows it’s my update from August 15 and not the one I just tried to make. Yet RW on my computer continues to show my update!
usually means that the path on the server is wrong. Is it possible that you’re uploading to the wrong place? Paths to the host folder are sometimes tricky to get right, and vary from host to host.
You could use Transmit to snoop around a bit, and see if your uploads are not going a level up (or down) for example.
Thanks, Tracy!
All ‘barging in’ most welcome
I agree. The more info you can provide, Duane, the better. If your host’s server will let you look outside /public_html (some do; some don’t) you may see a set of files (perhaps the newer ones) in a directory which cannot be served.
The fact that you were getting authentication errors supports this as well.
This what transmit shows me. I can look into any folder.
Thanks. And what does the ‘inside’ of ‘public_html’ look like?
Is ‘saved copy’ (‘saved_copy’ with an underline would be better) the directory you created today to try the store-and-republish experiment?
Yes, saved copy is an empty folder I created to use later.
This is what the public_html shows:
Hope this makes it before I max out…
Now this is really strange. I just tried using Transmit to copy an empty folder and got this error message:
Might this be a capacity issue that RW is not handling properly?
Is it possible you are out of aloted disk space?
May want to check the logs folder see how much room logs are taking up, I’ve seem them grow huge before.
Yes - that (lack of space) could explain a great deal. Good luck!
I believe @MarkSealey has you on the right track.
Move everything in public-HTML to another directory
Make set RW pages to changed
Republish all
See if they go where they should, you can leave transmit open to that directory and see the files show up if you refresh once in a while
Do you have transmit set to show hidden files? I don’t see a .htaccess file in there, should be one.
I don’t see a great deal of logs.
so I don’t think space is a problem.