So I have a self hosted wordpress site and was trying to replace WP-Blog which is no longer being updated with YabDab’s wordpress stack, because I have a wordpress blog that I need on my site and the old plugs ins are no longer supported.
I have both wordpress and blogger blogs that I link to my Rapidweaver sites and neither work with the current plug ins.
Yabdab was at first absolutely willing to help with support, but it quickly went downhill.
Yabdab asked for my ftp log in and rapidweaver save and all it’s plug ins which I gave to them. They contacted me multiple times, getting nastier with every e-mail, and finally said they were refunding my money and that I was wrong and wouldn’t help them. Though I had done everything that they said and tried everything they said. They sent multiple e-mails where they had not read my previous e-mails, and they gave me specific instructions, that I followed, but my blog was set up differently and they were nasty about it, instead of letting me say that I had the site set up differently and had forgotten.
Honestly I was using the setup settings from WP-BLOG which didn’t work with Yabdab, and I set the admin page to be where my rapidweaver blog page was instead of where the install was, but in their e-mails they asked for the install of my Wordpress Blog. Of course once I got the correct admin page setup the plug in still didn’t work correctly, and they never responded about the issues I was having.
Instead they gave me a refund and that was it. And would not respond to another e-mail.
Basically they could not get it to work and gave up and were nothing but nasty about it.
I really wanted to replace WP-BLOG as it is no longer updated, but could not get the YabDab plug in to work. And they gave up on me when they couldn’t get it to work so I was just screwed. I got my refund, but without another word from them except that I was getting a refund. And no more contact. Not to say that they received my e-mails, or anything.
I appreciate the refund, but I would have rather tried to get the software to work, and not getting a refund without me asking for it, I wanted the software to work instead. I would much rather have the software work than have software that won’t work and support won’t work with me. WTF!
Just know this may not work, and they will just give up if they can’t get it to work, and be nasty about it.