@Pappak i’m sorry you’re having trouble with the banner Eldon. but really, i’m not trying to force you to do anything. the banner is not there to encourage you to upgrade. you absolutely don’t have to. upgrade only when you feel it’s valuable to you. i always take it upon myself to make sure that the upgrade is well-worth the price – but if you don’t need the features please don’t upgrade.
the blue banners in the corners have appeared in every versions of stacks – and similar banners appear in almost every app and plugin i’ve written for the past 20 years. they are not there to encourage you to upgrade – their purpose is to request that you enter your serial number(s).
if you own a license (and it certainly sounds like you do) then all you have to do is copy and paste it in – then the blue banner will leave forever. it works the same in every version.
if you’re having difficulty with the serial numbers, then make sure that you copy and paste in just the serial number – no more and no less. the serial number box is designed to be very user-friendly – it tries very hard to eliminate junk characters, and be as forgiving and smart as possible allowing you to enter upgrade serial numbers into any field, etc.
strangely, this software stuff wasn’t my specialty at the university. i studied and then designed encoders and detectors – so i put that theory to good use here and designed the serial number codes to be especially user-friendly. it eliminates most characters that might accidentally be misread or mistyped like 1’s and l’s, 0’s and O’s, and about a dozen others. it’s case insensitive and very redundant. so even if you have to type it by hand, it’s not too tough.
If you can’t find your serial number we try to make it as painless and automatic as possible to find it. If you open any page of our site at the very bottom you’ll find a Serial Number link. Click it, enter your email address, and your serial number is automatically sent to you in just a few seconds.
If you no longer have access to the serial number send an email to our support line Christi is pretty good at hunting down info to find serial numbers if you give us a little info about yourself.
Also at the bottom of the page is the YourHead Archive – where we archive nearly every version of our software going back about a decade. Download whatever you need. If you like Stacks 3 – grab v3.6, it’s very stable and works great with RapidWeaver 7 and 8.
Serial Number Window
here’s what the registration banner and the serial number window look like for Stacks 3. Note that these bits don’t mention Stacks 4 or upgrading at all. The “Buy” buttons go to our store of course – and they do sell the current version of course – but if you already own Stacks 3, there’s no need to buy anything. Just enter the code(s) you already have and you’re good to go.
If you are already registered for an earlier version of Stacks then the box will automatically switch into the “upgrade” version. It will show your current serial number and give you prompts to help guide you to enter enter a Stacks upgrade serial number. It’ll look like this (see next image) – but I want to be crystal clear here… this window is for helping you upgrade from Stacks 2 to Stacks 3 – Note that it is requesting your Stacks 3 upgrade serial number – and there is no mention of Stacks 4.
These boxes have been only slightly modified to make them clearer and update with macOS for many years. I used a variant of this same box for Blocks 2 in… 2007(? i think ?) so this has been around and registering tens of thousands of people for about 12 years.
Stacks 4 Upgrade Info
If you’re running Stacks 3 we do show a “Hey, Stacks 4 Just Came Out” kind of window. I admit it. It’s an ad. In my defence, it has a pretty key bit of info: Stacks 4 came out, it’s not very pushy, And most importantly it has a checkbox at the bottom. Uncheck it and Stacks will never show you the window again.
If there’s any way to help you get this working, just let us know. I know that Christi has already been working with you for a while now. Just let me know what I can do to help.