Formloom 3 not receiving emails from hotmail accounts


(Ross Edwards) #1

Using Formloom 3 with Rapidweaver 6

I don’t receive emails from the form when I use hotmail email address.
But I do recieve emails from the form when I use other email address eg gmail.

is there any settings I need to change in rapidweaver to support hotmail address, or maybe somthing I can change on my hosting.

Thanks
Ross


(Peter Danckwerts) #2

You say ‘receiving emails from hotmail acounts’. Do you mean that? Of course, you are not actually receiving emails from gmail or hotmail unless you are using the SMTP option (I’m not sure you can). You normally receive FormLoom emails from your web server via the PHP POST function and it is advisable to show the from address as an email acount on that hosting account. For instance, if your domain is rosebyanyothername.com and you have an email address rose@rosebyanyothername.com, then use that as you ‘form’ email address.

If you mean that you’re not receiving emails from the form to a hotmail address, then it is probably being caught by a spam blocker and you should ask Hotmail about it.