I added that to show the two things that I tried…originally, I only had one.
What I really want to accomplish is getting the SFTP option working, because this is the best solution for us and the reason I was drawn to Dispatch in the first place.
I don’t mind that it is not working right now, as I get to understand how to troubleshoot these kind of issues better.
But I don’t seem to have access to any logs or anything that would shed some light on the problem. The SFTP server that I am connecting to is used by us all the time for SSH connections, so I now that the address, port and etc are correct. I just don’t understand how you accomplish the sftp connection and if the host could be doing something that might get in the way.
Thanks for your help!