Is this a Server or Coding Problem?

Classic General
21

I’m not getting anything at all other than a bunch of errors.

Did you republish all the files?

22

Sorry I’m republishing all files now…I did a publish only. Hang on.

23

Ok all republished, root folder has only 1 index file, and issue remains with www.cs2usa.com and www.cs2usa.com/index.html

Any other ideas?

We are hosted with Godaddy on a Linux server.

24

Try and publish to a subdomain or another domain if you have one handy. Subdomain are easily created in your godaddy cpanel. It’s an odd one but I’m sure we’ll get it sorted.

1 Like
25

You have a JS error with a script you added called StatCounter for Dreamweaver. It’s not causing the error but needs to get fixed. Looks like you have an extra <script> tag then the `<script type="text/javascript>…

The file that is served from the root domain is not the index.html file. It’s not even the same size. Since it’s the only .html file in the “root” directory something isn’t right on the server or the path is messed up.

26

Do you have an htaccess file on the site?
I don’t use Godaddy but does it allow you to have redirects via Cpanel?

27

I just removed the stat counter. I really didn’t need it. Because I deleted all the files and the site couldn’t be accessed with the deleted files, then I republished them and the files were visible again but still with the same issue, wouldn’t that mean the file that is being served is somewhere within the project?

28

My htaccess file was blank. I tried adding the following line to it but it had no effect
“DirectoryIndex index.html”

Right now the htaccess file is blank.

29

I’m waiting for Godaddy to finalize the subdomain. I created it but its pending.

30

I’m trying something…I deleted all the files again and republishing. Maybe it has to do with some of my paths.

31

okay,
now I’m getting a 403 forbidden. did you delete everything?

32

If it’s not the path. Then I’d try this.

delete everything.

Put this file out on the server as index.html

<!DOCTYPE html>
<html>
    <body>
     <p>Hello World.</p>
     </body>
</html>

This is about as simple a htmlpage as you can get, it should display Hello World..

If it doesn’t display or something else comes up you have something to go to Godaddy with.

2 Likes
33

Ok this is what I did. I deleted everything and uploaded the entire site to a subfolder. Now when I go to that subfolder with or without index.html, it resolves correctly. What does that tell us?

34

I did the Hello World test in the root folder and it works. www.cs2usa.com

35

Are you using any SEO helper stacks?

36

I have to leave the office and won’t be back at my Mac till morning.

The hello world test shows that you that the server is pointing to the correct directory.

Maybe Don @DLH can keep going with you for now. I’d check on anything you “add on”, like trackers and SEO stuff.

37

Thank you for your help!! Much appreciated. I have only one SEO stack and that’s SEO RX. I’m not sure I’m using it on this project, but I’m checking.

38

It almost seems like that text as getting added to the H1 tag after page load, so I was thinking it was being added by JS.

39

The fact its not adding text when the files are in the subfolder is confusing to me. But in the root folder it is. When I created this site last year before RW8 came out, it was working fine. Then one day after editing the file and uploading the changes I noticed this strange behavior and haven’t been able to isolate the problem. Its driving me crazy.

40

I deleted everything again and republishing back to the root folder